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Sometimes we need your help

To help speed up the claims process, we'll sometimes need your help. You'll find all the things we need you to do here.

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Forgot to add an item, no problem

Describe the items you're claiming for and upload documents or information which will help us assess your claim.

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A snapshot of your claim

See what stage your claim is at and look back at what's already been done.

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Useful guides and information

Get helpful expert advice and your questions answered in our advice centre.

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